Shipping policy

Shipping Policy

At AZURIQ, we are committed to delivering your order in a timely and reliable manner.

Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped.

Shipping Time
Estimated delivery time is 5–10 business days depending on your location. Please note that delays may occur due to high demand, holidays, or carrier issues.

Shipping Rates
Shipping rates are calculated at checkout. We may offer free shipping promotions from time to time.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages
AZURIQ is not responsible for lost or stolen packages confirmed as delivered by the carrier. If this occurs, please contact the shipping carrier directly.

Delays
While we aim to deliver your order on time, delays may occur due to external factors beyond our control.

Contact
For any shipping-related questions, please contact us at info@azuriq.co.